Case study - how equipment helped Julie


David cares for his wife Julie, who has type 1 diabetes.

Their concerns:

David had to reduce his hours at work to care for Julie, as she suffers from regular hypoglycaemic episodes , due to her diabetes. During these episodes she can experience difficulty concentrating, confusion, fatigue, blurred vision and a temporary loss of consciousness. During one episode Julie was stuck in her chair for hours, unable to call for help. Julie's children were frightened to be left alone with their mum, in case she had an attack.

The solution:

1) Julie now has a telecare control box / base unit and a fall detector which sends an alert to the monitoring centre if she has an attack.
2) Movement detectors have also been installed that detect if Julie hasn't moved within a set period of time, indicating a possible attack. This is useful for when Julie is in the house on her own. If she is in the house with her children and experiences an attack that is not detected by her fall detector then her children have been taught to press a personal alarm button to alert help for their mum.
3) Julie's husband takes the personal alarm button to bed with him as he knows help will arrive much quicker in the event of an attack than if he calls 999.

The outcome:

The telecare solution has restored both David and Julie's confidence. Julie's youngest daughter said: "I think mum's a lot safer, and we know to press the button if she needs help."

David has been able to return to full time work, and is happy that the telecare solution has helped his whole family.

To view the telecare equipment listed above click on the relevant pictures below:

Control boxes

The 'control box' or 'base unit' is the part of the telecare system which is connected to your phone line, and receives signals from your personal buttons and sensors.