Case study - how equipment helped Mr and Mrs Stewart

Mr and Mrs Stewart

Mrs Stewart has been recovering from major surgery and is very frail, and Mr Stewart, who is diabetic, recently had his right leg amputated. Mr Stewart has been discharged into residential care. Both of them were distressed at being separated and wondered if they could return home together.

The concerns:

1) As a result of his amputation, Mr Stewart often falls over.
2) He needs assistance to administer insulin three times a day.
3) Mrs Stewart was supposed to be discharged shortly after her husband, but was uncertain if they would be able to manage.

The solution:

1) Mr Stewart was given a telecare control box with a fall monitor which automatically alerts a response centre if he falls over. Staff can arrange assistance if required. Click here for more advice on fall prevention and detection.
2) Mr and Mrs Stewart both received a personal alarm button so that they can call for assistance if it was required for anything.
3) A daily routine has been established where the response centre contacts both clients. The centre checks with Mr Stewart that he has injected his insulin. Any problems are identified and the appropriate support team members notified if required.

The outcome:

After a short period of time Mr Stewart had the confidence to get himself up after a fall, without assistance but with reassurance and prompting from the call centre staff who speak to him via his telecare control box. Both Mr and Mrs Stewart regained their confidence and neither of them returned to hospital.

To view the telecare equipment listed above click on the relevant pictures below:

Control boxes

The 'control box' or 'base unit' is the part of the telecare system which is connected to your phone line, and receives signals from your personal buttons and sensors.