Case study - how equipment helped Mary


A small pendant has opened up a new life of independence for Newham resident Mary Mary has learning disabilities, limited mobility and chronic health problems including epilepsy and diabetes. In 2006 she fell to the floor with a suspected heart attack and couldn't reach the pull cord in her room for help. After a one-month stay in hospital she was afraid of returning to her residential care home and being alone.

Over a year on and Mary enjoys a contented, balanced life. She is equally happy to be on her own or with the many visitors to her self-contained flat in Ranelagh Road, an East Living supported housing scheme.

Ranelagh Road uses many of NeAT's installations and Manager Vicki Waldock is in no doubt that the system brings massive benefits to both residents and staff.

She says: "If Mary goes to the toilet and has a fall she can push her pendant and a member of staff will be there in minutes. She also has a pre-set bed and chair occupancy sensor which alerts us if she is away from either for too long. It means she can get up and make a cup of tea at 5 in the morning knowing that if she falls or fits we'll be alerted and are just minutes away".

NeAT is also a cost cutter. As a manager Vicki no longer has to employ waking care staff that have to stay awake during the night. Instead just one sleep-in staff member can go to bed and be alerted by alarms when, and if, required. The difference in cost is around 125 a night that's a saving of around 6500 a year.

To view similar telecare devices to those mentioned in the casestudy click on the pictures below:

The above devices needs to be connected to a help centre via a control box: