Truecall Vi Call Blocker

Manufactured by TrueCall Ltd
Priced from £100  (Exc. VAT)

DLF's summary

Device designed to block nuisance telephone calls, adapted in this model for users who are Blind or have low vision. It is recommended that users of this device have selected the Caller ID service from their telephone provider.


  • announces callers through its speaker so user knows who is calling before they answer the phone
  • can announce caller by name rather than digits
  • audible alerts telling user how many messages are waiting
  • interface via spoken menus rather than visual screen
  • spoken message to alert user if their cordless handset is not replace in the base after use
  • large print and audio manual
  • Braille serial number on base
  • can be controlled over the internet via a 'screen reader friendly' interface


  • optional call recording feature allowing later playback of conversations

Where can I buy this product?

The UK national suppliers that sell this item are listed below.


Mail order
Online shop

Supplier details

Head office
2 Castle Yard
TW10 6TF

Supplier details last checked:
12 March 2019

Next check due:

TrueCall Ltd 's name for this product is Truecall Vi Call Blocker Their product code is: TCVi
From £100
Exc. VAT

Checked by DLF on 12 March 2019

National suppliers (Explain)

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Manufacturer's contact

TrueCall Ltd
2 Castle Yard
TW10 6TF
020 8940 4111

Manufacturer's product description

Various aspects of using a telephone are challenging for visually impaired people - in particular the interface of a modern cordless phone is via a screen, so is inaccessible.

trueCall Vi was designed specifically for visually impaired people with a number of key features:-

- trueCall Vi's interface is via voice menus rather than a screen
- When you play back messages, the control is via the familiar telephone keypad rather than an arbitrary array of buttons
- trueCall announces callers through its speaker so you know who is calling before you answer the phone
- When trueCall announces a caller it can announce them by name rather than just reading out a string of digits (as is the case with many 'talking Caller-ID' systems)
- trueCall's nuisance call management features mean that you are not disturbed by the majority of nuisance callers
- trueCall Vi has audible alerts telling you how many messages you have waiting
- trueCall Vi comes with a large print and audio manual
- trueCall Vi's optional call recording feature allows you to playback your calls at your leisure - this means that if you are making complex arrangements - travel arrangements; negotiating a mobile phone tariff; etc - you don't have to worry about taking down notes during the call
- trueCall Vi units have a braille serial number on their base
- Modern cordless phones signal that they are 'Off Hook' only with lights, so it is easy to accidentally leave your phone off hook - trueCall units have an 'Off Hook' alert that plays the message "One of your telephone handsets is off hook - please replace it" through its speaker to warn you
- trueCall Vi can be controlled over the internet via a 'screen reader friendly' interface

Steve Nutt of Computer Room Services who is blind and who helped to specify and design trueCall Vi said
"Modern landline phones are challenging for blind people - they give out key information like caller-ID visually, are controlled via visual menus, and an arbitrary array of buttons on the base station and handset. trueCall Vi solves this problem by allowing your phone to be controlled through voice menus and prompts. It offers a call recording facility, and the most advanced Talking Caller-ID feature available anywhere in the world. All this, and it also blocks nuisance phone calls!"