The following suppliers have not updated their product details for over two years. We list the last price they entered but provide less information on them. These records will be removed after three years. They can update their records using our self-service system.
If you are one of the suppliers listed here, and don't know how to update your product information please contact our Data Services team to find out how to update your information.
While some of these products will be used as a luxury item, for other people these cushions inserts and supports are required for pressure relief and essential positioning without which a person would not be able to either tolerate or be able to have a bath.
The bath cushions included here range from low to high pressure relief. Consultation with a health professional before purchasing any pressure reducing equipment is strongly advised as a person may have needs not only for bathing but in other areas, for example in bed. Occupational therapists (OT's) are often based in the Social Services department of your local council.
Some of these items are customised to an individual and can be adjusted if changes are required. In some situations the cushioning supports will only be suitable if used in combination with suitable equipment or type of specialist bath base.
When suppliers of products are listed on our website we give them a rating. This is based on the standards a supplier meets and is used as a way to indicate those suppliers who may provide a better customer service.
The supplier rating takes into account criteria such as suppliers' membership of a trade association with a Code of Practice that governs customer service. We give greater weighting to suppliers who are members of trade associations with Codes of Practice which are approved by an external accreditation organisation or if they are a charity governed by the Charity Commission. The suppliers' adherence to the ISO 9000 series of standards is also considered.
In addition, we take into consideration how frequently suppliers update their product details on our database. We feel that those companies who provide up to date information about their products should be rewarded for their commitment to making information accessible to the public.
When products are listed on our website we give them a rating. This is based on the standards a supplier meets and the quality of product information provided (see below).
Products have not been tested by DLF, therefore the rating is not an indication of the quality of the product. We encourage those who have used the products listed to post a review on Living made easy.
This rating focuses on the suppliers of the product. It takes into account criteria such as suppliers' membership of a trade association with a code of practice that governs customer service.
We give greater weighting to trade associations with codes of practice which are approved by the Office of Fair Trading (OFT) (e.g. the British Healthcare Trade Association's Code of Practice) or governed by an audit scheme which meets the requirements of the United Kingdom Accreditation Service (UKAS) (e.g. The Telecare Services' Association (TSA)).
The suppliers' adherence to the ISO 13485 or 9000 series of standards is also considered and how recently they have updated their product details on our database.
This rating indicates the comprehensiveness of the information supplied to us on each product. This includes the provision of an image of the product, whether the supplier has told us who manufactures the product, whether the manufacturer has provided a description and whether a price has been provided. The rating is increased if the supplier regularly checks their product details on our self serve system, if they provide a web address to their website and their web address specific to the product.
We feel that those companies who provide the most information about their products should be rewarded for their transparency. We particularly hope to encourage suppliers to be more up-front about their pricing.